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Knowledge Base of Innovative E-Government Practices

The Knowledge Base of Innovative E-government Practices is a compilation of recent case studies of Innovative e-government solutions, services and applications. The Knowledge Base does not promote one solution over another, but rather highlights e-government practices that place the citizen in the forefront.

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Bhoomi: The Online Delivery of Land Titles
Institution: The Department of Revenue, Karnataka
Theme: Public Administration Schools, Thematic Website, Institution and HR Management
Implementation Date: Jan 01, 1996
Summary: The Department of Revenue in Karnataka has computerized 20 million records of land ownership of 6.7 million farmers in the state. Previously, farmers had to seek out the Village Accountant to get a copy of the Record of Rights, Tenancy and Crops (RTC) -- a document needed for many tasks such as obtaining bank loans. There were delays and harassment. Bribes had to be paid. Today, for a fee of Rs.15, a printed copy of the RTC can be obtained online at computerized land record kiosks (Bhoomi centers) in 140 taluk offices. The remaining 37 taluks are expected to have a Bhoomi center by March 2002. In the next phase, all the taluk databases are to be uploaded to a web-enabled central database. RTCs would then be available online at Internet kiosks, which are likely to be set up in rural areas.
Impact: Farmers can now get an RTC for any parcel of land and Khata extract in 5-30 minutes from an RTC information kiosk at the taluk headquarters. The system generates various types of reports on land ownership by size, type of soil, crops, owner's sex, etc., which would be useful for planning poverty alleviation programs, and supplying agricultural inputs. The system could also lead to better administration of Land Reforms Act, such as enforcing a ceiling on land holdings, etc.
Source: World Bank
Project Home URL: http://www.bhoomi.kar.nic.in/
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