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Knowledge Base of Innovative E-Government Practices

The Knowledge Base of Innovative E-government Practices is a compilation of recent case studies of Innovative e-government solutions, services and applications. The Knowledge Base does not promote one solution over another, but rather highlights e-government practices that place the citizen in the forefront.

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Bremen Online Services
Institution: Senator for Finances
Department for New Media and E-Government
Free Hanseatic City of Bremen
Theme: Citizens’ Service Delivery
Implementation Date: Jan 01, 1998
Summary: The project involving the creation of Bremen Online Services was undertaken in response to the need by the Free Hanseatic City of Bremen to reform its public administration and reduce operating costs quite quickly.

E-government applications represent a solution that not only helps to increase the efficiency of services but also allows them to retain a reasonable level of quality.

In addition, it was necessary to stimulate the economy of Bremen and its region and thus to create conditions favourable for businesses to locate there, including access to services such as streamlined paperless business processes.

The project is carried out through an innovative public-private partnership involving the Free Hanseatic City of Bremen together with regional and national partners from the private sector. Bremen Online Services aims to develop e-government and to enable online transactions and payments in a secure and legally binding way.

The project is implemented using Online Services Computer Interface, an open communications standard that is in line to become the de facto standard for online transactions in Germany. Electronic signatures are used for authentication.

The project targets all citizens, businesses and intermediaries (lawyers, tax consultants, etc.)
Impact: The quality of service has increased owing to the elimination of paperwork from government communications.

Significant savings have been achieved both by lawyers and companies and by the administration’s agencies .

The project has created new jobs in the region of Bremen and stimulated e-government industries all over Germany.

In addition, it has the potential to play a significant role in future European Union-funded middleware initiatives, such as the eLink pilot of the Interchange of Data between Administrations programme.
Source: European (Europa)
Project Home URL: http://www.bremen.de/sixcms/detail.php?template=01_gabelseite (in German)
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