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Knowledge Base of Innovative E-Government Practices

The Knowledge Base of Innovative E-government Practices is a compilation of recent case studies of Innovative e-government solutions, services and applications. The Knowledge Base does not promote one solution over another, but rather highlights e-government practices that place the citizen in the forefront.

Wireless Devices for Parking Controls
Institution: Liverpool City Council
Theme: Citizens’ Service Delivery
Implementation Date: Jul 01, 2002
Summary: Liverpool City Council introduced a new system of parking enforcement throughout Liverpool in July 2002. This involved the transfer of power for enforcing waiting restrictions from Merseyside Police to the local authority. The Liverpool City Council's main aim is to effectively manage Liverpool's on-street and off-street parking. Each parking attendant was trained and issued with a wireless hand held computer. The wireless device was programmed to interface with the parking management system (COPPT) and to update the system with the details of each ticket issued. This project is an excellent example of the potential of wireless technology to improve the efficiency of government services and increase the safety of the staff involved.
Impact: The service improves conditions for people living and working in Liverpool through effective on-street parking enforcement. It reduces the dangers posed by illegal, inconsiderate and dangerous parking, and improves safety for pedestrians and cyclists by keeping junctions clear, supporting local bus operations and clearing pavements. Furthermore, the introduction of the handheld devices has led to a significant reduction in the amount of paper used both by the field workers and back office staff.
Source: sustainIT.org
Project Home URL: http://www.liverpool.gov.uk/transport_and_streets/motor_vehicles_roads_and_parking/parking/parking_fines/index.asp

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