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Knowledge Base of Innovative E-Government Practices

The Knowledge Base of Innovative E-government Practices is a compilation of recent case studies of Innovative e-government solutions, services and applications. The Knowledge Base does not promote one solution over another, but rather highlights e-government practices that place the citizen in the forefront.

Fife Direct Web Site
Institution: Fife Council
Theme: Electronic and Mobile Government, Internet Governance
Implementation Date: Oct 06, 1999
Summary: In the Scottish region of Fife, an innovative project called Fife Direct is bringing about online collaboration between public-sector agencies and delivering services electronically to the public. Fife Direct has a clear primary aim: to use the Internet and new ICT to combat social disadvantage in the region of Fife.

Fife Direct is a pioneering access-to-opportunity web site bringing to Fife citizens information on the following:

• Job vacancies from the Employment Services;
• Learning opportunities from local and national databases;
• Business opportunities, with a commercial property database and business directory;
• Opportunities for volunteering from databases of local voluntary groups; and
• Opportunities for bringing communities online.

In addition to the databases, there are pages of advice and information provided by local organizations and compiled by expert editors in each of the subject areas.

Fife Direct is the first web site in Scotland to bring job vacancies online and the first to translate the SCOTIA database of courses into a Web-enabled format.
Impact: The project has received acclaim from various quarters both within Fife and beyond.

In many respects, it is a unique project, bringing together such a socially useful and inclusive range of information and services into a cost-effective delivery mechanism via a single web site.

Key areas of achievement include: bringing online existing data sources and enhancing their functionality; creating greater awareness among managers of the potential of online communications and service delivery; achieving effective cooperation between partners; and developing new skills and capabilities of individuals and partner organizations with respect to web development and electronic service delivery.

The project also resulted in improved use of networks for collaboration and improved regional economic investment and performance.
Source: Fife Council
Project Home URL: http://www.fifedirect.org.uk/

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