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Knowledge Base of Innovative E-Government Practices

The Knowledge Base of Innovative E-government Practices is a compilation of recent case studies of Innovative e-government solutions, services and applications. The Knowledge Base does not promote one solution over another, but rather highlights e-government practices that place the citizen in the forefront.

Public Procurement Service
Institution: Public Procurement Service
Theme: ICT for MDGs
Implementation Date: Jan 01, 1999

The Public Procurement Service provides around 30,000 public institutions with goods and services needed to carry out their responsibilities and give better service to the people. Formerly, however, the procurement administration had cumbersome procedures such as an enormous number of required documents and frequent visits to the Public Procurement Service.

The Public Procurement Service has since gone through the reform of the procurement administration in general to reduce inconvenience, inefficiencies and problems and to eliminate irregularities. It reorganized its service from an administration-centred one to a service that is customer-oriented. It also opened procurement-related information to the public through the Internet on a real-time basis and involved external experts such as NGOs in the procurement process.

Impact: By completing the basis for e-procurement by converting operations into an e-commerce base, establishing procurement electronic data interchange/electronic commerce, e-mail for government procurement, and an e-tendering system, the Public Procurement Service improved the efficiency of procurement operations, prevented any potential irregularities, and reduced costs by 300 billion won (US$273 million) a year. It greatly reduced the lead time for procurement services, including the supply of office supplies, contracts and payments, and changed from an item-centred organization to a customer-oriented one. The Public Procurement Service was also able to root out sources of irregularities and corruption. In addition, it has made it possible to cut costs by 3.2 trillion won (US$2.9 billion) every year through a government-wide e-procurement system (G2B), which provides other institutes with e-procurement tools.
Source: Public Procurement Service
Project Home URL: http://www.pps.go.kr/neweng/

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