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Knowledge Base of Innovative E-Government Practices

The Knowledge Base of Innovative E-government Practices is a compilation of recent case studies of Innovative e-government solutions, services and applications. The Knowledge Base does not promote one solution over another, but rather highlights e-government practices that place the citizen in the forefront.

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The Official Website of Sydney
Institution: City of Sydney
Theme: Institution and HR Management
Implementation Date: Jan 01, 2001
Summary: The City of Sydney website is built to provide access for a widening variety of newer technologies and web browsers, including assistive technologies for the Internet. The City of Sydney website contains a wealth of information on Sydney culture, government, business, history, tourism and events. For most visitors, the site is now easier to use, quicker to access, and more streamlined for updates and modifications.
Impact: The inclusion of Sydney as the fifth best practice in the report Digital Governance in Municipalities Worldwide 2005 is based on its fifth place ranking in the 2005 evaluation, which is based on a survey of digital governance in 98 large municipalities worldwide. The high ranking is a reflection of Sydney’s balanced performance throughout the five categories considered (i.e., 1. Security and Privacy; 2. Usability; 3. Content; 4. Services; and 5. Citizen Participation.) Sydney moved up from 19th place in the 2003 ranking to a top five ranking for 2005. 
Source: Report on the two websites http://www.andromeda.rutgers.edu and http://www.gepegi.org
Project Home URL: http://www.cityofsydney.nsw.gov.au
Documents:
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