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Gyandoot: Community-owned Rural Intranet Kiosks
Institution: Government of Dhar District
Theme: Institution and HR Management
Implementation Date: Jan 01, 2000
Summary: The Gyandoot project was launched on January 1, 2000 with the installation of a low-cost rural Intranet covering 20 village information kiosks in five Blocks of the district. Later, 11 more kiosks were set up. Gyandoot is recognized as a breakthrough in e-government, demonstrating a paradigm shift that gives marginalized tribal citizens their first-ever chance to access knowledge with minimum investment.

The goal of the project has been to establish community-owned, technologically innovative and sustainable information kiosks in a poverty-stricken, tribal-dominated rural area of Madhya Pradesh. The entire network of 31 kiosks covers 311 panchayats, over 600 villages and a population of around half a million. Villages that function as Block headquarters or hold the weekly markets in tribal areas or are located on major roads were chosen for establishing the kiosks.

Agricultural produce rates, land records and grievance services are the most popular features of the kiosks, accounting for 95 per cent of the usage. User fees are charged at the kiosks for the services provided. The project was awarded the Computer Society of India-Tata Consultancy Services National Award for Best Information Technology Usage for the year 2000.
Impact: This project is a unique government-to-citizen Intranet project, with numerous benefits to the region, including a people-based, self-reliant sustainable strategy.

The entire expenditure for the Gyandoot network has been borne by panchayats and the community, with no expenditure burden for the State or national government. Farmers have more access to market rates, and awareness of computers and information technology in rural areas has increased.
Source: World Bank
Project Home URL: http://gyandoot.nic.in/index.html

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