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Chile Compra E-procurement System
Institution: Communications and Information Technology Unit
Theme: Citizens’ Service Delivery
Implementation Date: Aug 01, 1999
Summary: Under ChileCompra, the government e-procurement system of Chile, companies that wish to do business with the public sector do not need to search through newspapers or the Web for information about bidding opportunities. Instead, they need only to register a single time in the areas in which they do business. Whenever a public agency needs to purchase goods or contract a service, it will fill out a request in the electronic system, specifying the kind of operation and including all the documentation and information associated with the request. The system automatically sends an e-mail to all the private companies registered in the selected area, minimizing response time and providing an equal opportunity for all firms.

The system also provides online all the information relating to procurement operations, including the public organization's name, address, telephone number, e-mail address, fax number and position of the public officer in charge of the operation. Finally, at the conclusion of the bidding process, the e-system provides the results: who participated, the proposals, the economic and technical scores, and who won the bid or obtained the contract. Historical information about the public organization's purchases and contracts is also made available.
Impact: The experience of Chile with e-procurement has made business opportunities with the Government more transparent, reduced firms' transaction costs, increased opportunities for feedback and cooperation between firms and public agencies, and sharply reduced opportunities for corruption.
Source: World Bank
Project Home URL: http://www.compraschile.cl (in Spanish)
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