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Knowledge Base of ICT Applications for Public Service

Electronic Tender Handling, Information and Communications System
Institution: Ministry of Finance; National Association of Local Authorities
Implementation Date: ene 01, 1995
Summary: The Electronic Tender Handling, Information and Communications System was developed by National Procurement Ltd. Denmark (SKI) with the mission to coordinate procurement, perform tenders and negotiate framework contracts on behalf of all Danish public agencies.

The system has been actively implemented since 1995. It covers planning, drafting and publication of tenders; management of all associated processes; issuance and running of online tenders in a secure way using the newest collaboration technology and digital certificates; assisting in the final decision and award process; and supporting team rooms for external specialists, advisers and users.
Impact: The Electronic Tender Handling, Information and Communications System has trimmed workflows, procedures and the size and complexity of the organization involved in this process.

It has brought about fundamental changes:

  • Productivity has more than doubled so that twice as many tenders are being run annually using the same number of staff;
  • Quality and transparency have improved, with the effect that there are no complaints or outstanding legal issues; and;
  • Standardization of the knowledge base used in running the organization has meant that despite a staff turnover of 50 per cent over the last four years, new staff have adapted to the system easily and there have been no delays or disruptions to services.
Source: European (Europa)
Project Home URL: http://www.ski.dk/english/_default.asp
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