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Knowledge Base of ICT Applications for Public Service

Early Childhood Development Web Site
Institution: Ministry of Education
Theme: Electronic and Mobile Government, ICT for MDGs, Knowledge Management in Government, Citizen Engagement, Institution and HR Management
Implementation Date: ene 01, 2003
Summary:

Early Childhood Development (ECD) staff throughout New Zealand provide advice, support and information about early childhood education and parenting to parents, early childhood centres, playgroups and the wider community. ECD staff typically work with many agencies and stakeholders, coordinating and developing services for children in the first five years of their life. On 1 October 2003, ECD was integrated with the Ministry of Education.

Encouraging the development of quality centres supports the Ministry of Education objective of increased participation rates in early childhood education. Preparing to run an early childhood centre is a complex process that involves getting to know the regulations and requirements, working to ensure that these are met, and then applying for a licence from the Ministry. Early Childhood Coordinators help by providing guidance and support directly to community groups.

The ECD web site provides an easy-to-follow guide to setting up a quality early childhood centre that is segmented into a logical twelve-step process. It is an innovative one-stop-shop for people wanting to set up such a centre.

Impact:

Linkage of the web site (now run by the Ministry of Education) to frequently asked questions, relevant legislation and regulations, PDF handbooks on managing centres, a spreadsheet for downloading and creating an annual operational budget, a checklist of infants' and toddlers' requirements, and a time line for establishing centres has streamlined the process of licensing and acquiring information on child centres.

The result is a client-focused service that integrates information provided by as many as 26 agencies and other organizations, including NGOs. The web site is user-friendly with information presented in a context and sequence that guide people from beginning to end.

People using the site have found the approach helpful and user-friendly, particularly the depth of the information now available online, which would be prohibitively expensive to produce and maintain in print and distribute across the country.

Source: Ministry of Education
Project Home URL: http://www.ecd.govt.nz/establish.html
Documents:
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