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Workshop on Harnessing Knowledge Management through Web 2.0 Tools
Start Date: Sep 25, 2010
End Date: Sep 27, 2010
Venue: Shanghai International Convention Centre
Description: Workshop on Harnessing Knowledge Management through Web 2.0 Tools

25-27 September 2010, Shanghai International Convention Centre, Shanghai, People’s Republic of China


Knowledge Management has proven to be essential for government agencies at all levels to efficiently and effectively deliver public services and act as centers for the timely collection, organization and dissemination of information. However, due to the disparity between the haves and the have-nots, all countries are not at the same point in their development of efficient and effective Knowledge Management systems. Over the years, through Knowledge Management capacity building, many governments and institutions have moved toward electronic systems of data management. Despite this, technology keeps changing rapidly, and what worked for one country two years ago may not work for another or even the same country today. Member States, and by extension their government agencies and public administration institutions, especially in developing countries, are not able to keep up with the changing trends in the technologies that could assist them in the implementation of efficient and effective Knowledge Management systems. Although there will never be a one-size-fits-all solution, it is important that governments, government agencies and public administration institutions have a platform where they can share knowledge on best practices, strategies and implementation so that they may learn from others’ experiences and tailor their strategies to fit their needs. In addition, the development of an effective strategy cannot only be achieved by looking at past experiences.  The current state of technology also needs to be taken into consideration and used to create a hybrid approach while looking toward the future needs of citizens.

Target Participants

  • DPADM Partner Organizations (i.e. Public Administration Institutions)
  • Government officials from Ministries of Public Administration
  • Government officials from Ministries of ICT and Innovation and e-Government Offices Members of Academia


Plenary Session

Workshop Presentations


Contact Information:

Deniz Susar
Governance and Pubic Administration Officer

Candace Hosang

Team Assistant

Website: http://www.unpan.org
Created By: DPADM / UNDESA
Organizers: UNPAN Management Unit- DPADM
Participation Requirements: Open

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