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New Zealand’s Govt-wide Information Management Service
Source: http://www.futuregov.asia
Source Date: Friday, January 10, 2014
Focus: Citizen Engagement
Country: New Zealand
Created: Jan 13, 2014

New Zealand’s new all-of-government information management service looks to help agencies create better public services in a digital world.

Government Chief Information Officer, Colin MacDonald, said, “The new service will improve the ability of agencies to create, store, share, protect and manage their digital information. This will help us to unlock the value of the information held across government to design and deliver new services and support evidence-based policy-making.”

A supplier panel has been formed to provide Enterprise Content Management as a Service (ECMS) to government agencies. ECMS is a cloud-based solution for information management. Delivery of ECMS is a specific action in the Government ICT Strategy and Action Plan to 2017.

The supplier panel will reduce procurement and purchasing costs for agencies, and the government will benefit from economies of scale created by volume discounts over time. The panel consists of Intergen, Team Informatics and Open Text.

Services include document and records management, workflow and collaboration tools, and efficient access to information through mobile devices. MacDonald added that privacy was a key consideration during the procurement process. “EMCS allows agencies to set and control who has access to information stored in the ECMS. This information can be audited by each agency.”

The Ministry of Primary Industries led the procurement process, working closely with the Department of Internal Affairs (DIA), Department of Conservation, Ministry of Social Development and NZ Police. DIA will be responsible for the ongoing management of the supplier panel. MacDonald cited this as a “great example of agencies working together for the good of the entire State sector”.

The ECMS is part of a range of cloud-based solutions that the New Zealand Government is employing to simplify ICT management in agencies, enable collaboration, and make the agencies more efficient and effective. A whole-of-government desktop management service was announced last year, and an office productivity service to standardise the approach to email is expected early this year. 

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