Good Practices and Innovations in Public Governance

The Good Practices and Innovations in Public Governance series highlights and gives an overview of the winners of the United Nations Public Service Awards. Updated each year, the 2003-2011 book was published in June 2011 and is available through United Nations Publications or as an eBook on Apple, Sony, Barnes & Noble and Amazon for electronic readers. It is also available as a mobile application, the first to be produced by the Division through United Nations Publications.

This publication provides an overview of 145 successful innovations in governance and public administration from 50 countries that received the United Nations Public Service Awards, which is the most prestigious international recognition of excellence in public service. The purpose of the series is to disseminate, through descriptive case studies, information about innovative practices by: (i) looking at the problem that led to an innovation; (ii) the solution that was designed and implemented to respond to the specific challenge; (iii) the actors and steps involved in the innovation process, and (iv) lessons learned. Learning more about how public institutions from around the world have solved difficult governance challenges can be a powerful and inspirational tool for those engaged in improving public sector performance.

For more information on the United Nations Public Service Awards: http://www.unpan.org/unpsa